Head, Courier operations Professional
1 week ago - Job Offers - Lagos - 22 views
Location:
Lagos
Price:
₦ --
Negotiable
A leading Integrated Transport and Logistics company in Nigeria and West Africa requires the services of experienced Head, Courier operations
Reporting Line:Head, Cargo Division
The required role is within an existing line-haul delivery system migrating to growing e-commerce last mile delivery service environment.
Job Purpose:
Manage, Plan, Direct and Control of all operations resource to ensure timely and efficient management of all Cargo and Parcels collected by the company and ensure deliveries within the specified times.
Responsibilities:
- Responsible for overall operational management and performance of all delivery operations.
- Enforce full compliance with Cargo Operations software.
- Coordinate activities of courier operations to ensure optimal result.
- Identify logistical problems and proffer innovative solutions.
- Plan and Schedule the delivery of goods and cargo within TAT time.
- Interact routinely with sales team, Cargo Hub and Warehouse supervisor on all operational issues.
- Monthly review of courier route data to ensure that collections and deliveries are completed according to specified delivery time frame.
- Analyze data via courier software to enforce total compliance with delivery process.
- Proactively identify operational challenges and suggest solutions to head operations.
- Coordinate with Fleet Operations/Cargo Hub prompt and smooth delivery of all e-commerce shipments.
- Serve as the secondary logistics contact for the e-commerce, regarding all carrier related business needs, (e.g Service issues, reporting, data analysis, etc)
Requirements:
- A good first degree from a reputable University.
- Must have good knowledge of Courier Software.
- A least six (6)years cognate experience in Courier operations.
- Excellent communication Skills
Skills:
- Ability to coordinate the Departmental Staff & Drive them to greater Efficiency
- Excellent communication and analytical skill
- Must be very creative and innovative
- Possess high sense of urgency
Method
Interested and qualified applicants should summit their application with comprehensive resume to: hr.dept2018@yahoo.com on or before 21st February, 2019