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Head, Courier operations Professional

8 months ago Job Offers Lagos   317 views

₦ --

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Location: Lagos
Price: ₦ -- Negotiable

A leading Integrated Transport and Logistics company in Nigeria and West Africa requires the services of experienced Head, Courier operations

 Reporting Line:Head, Cargo Division

 The required role is within an existing line-haul delivery system migrating to growing e-commerce last mile delivery service environment.

 Job Purpose:

 Manage, Plan, Direct and Control of all operations resource to ensure timely and efficient management of all Cargo and Parcels collected by the company and ensure deliveries within the specified times.


  •  Responsible for overall operational management and performance of all delivery operations.
  •  Enforce full compliance with Cargo Operations software.
  •  Coordinate activities of courier operations to ensure optimal result.
  •  Identify logistical problems and proffer innovative solutions.
  •  Plan and Schedule the delivery of goods and cargo within TAT time.
  •  Interact routinely with sales team, Cargo Hub and Warehouse supervisor on all operational issues.
  •  Monthly review of courier route data to ensure that collections and deliveries are completed according to specified delivery time frame.
  •  Analyze data via courier software to enforce total compliance with delivery process.
  •  Proactively identify operational challenges and suggest solutions to head operations.
  •  Coordinate with Fleet Operations/Cargo Hub prompt and smooth delivery of all e-commerce shipments.
  •  Serve as the secondary logistics contact for the e-commerce, regarding all carrier related business needs, (e.g Service issues, reporting, data analysis, etc)


  •  A good first degree from a reputable University.
  •  Must have good knowledge of Courier Software.
  •  A least six (6)years cognate experience in Courier operations.
  •  Excellent communication Skills


  •  Ability to coordinate the Departmental Staff & Drive them to greater Efficiency
  •  Excellent communication and analytical skill
  •  Must be very creative and innovative
  •  Possess high sense of urgency


 Interested and qualified applicants should summit their application with comprehensive resume to:  hr.dept2018@yahoo.com on or before 21st February, 2019